FREQUENTLY ASKED QUESTIONS
Can I provide my own catering?
Yes. Meat Market does not contract a specific caterer. If you require catering for your event, please enquire with the Presenter Services Coordinator who will be happy to recommend some options for you.
Will the Meat Market provide a quote for hire?
Yes. A formalised quote is generated following discussion with the Presenter Services Coordinator and if necessary, the technical team.
Who provides additional staff?
It is the responsibility of the Hirer to arrange any of the following staff that a booking may require:
- sound designers and operators
- lighting designers and operators
- security staff
Meat Market reserves the right to request evidence of these staff members being hired for the event.
Crew, front of house and ticketing staff can be arranged for your booking. Please contact the Presenter Services Coordinator to discuss your requirements.
Do I need a technician?
All technical operations in the venue must receive prior approval from the Operations Manager.
All technical operations are to be carried out by qualified and reputable technicians with appropriate skills and a clear understanding of the venue’s equipment.
A venue supervising technician will be required when any external AV operator is present. It is Meat Market’s preference that all events use the venue technicians to fully support and troubleshoot any issues that may arise during your event.
How do I book a venue?
For venue hire enquiries, contact the Presenter Services Coordinator on 03 9329 9966.
When can I book the venue?
Meat Market is available all year. Please phone the Presenter Services Coordinator on 03 9329 9966 to discuss availability.
What’s the capacity?
Each space has a different capacity depending on its size and seating arrangement. It is your responsibility as the Hirer to observe the maximum patron capacities as stated in the room’s technical specs.
How loud can I be?
Meat Market venues are in residential areas and therefore any noise, voice or other music amplification must be at a lawful acoustic level.
You must immediately follow and adhere to any direction made by the City of Melbourne or the Victoria Police to reduce noise volume.
Due to the residential nature of the venue location, the Main Pavilion has an 11pm event curfew and a 2am curfew for bump-out.
If bump-out is likely to continue past 2am, hirers are required to book the venue for a half-day of bump-out for the following day.
Do I need security?
You may be required to provide security depending on the nature of your event. This requirement is at the discretion of the Presenter Services Coordinator.
Do I need insurance?
Yes. You must hold a current Public Liability Insurance policy of at least $20 million. A Certificate of Currency must be provided to the Presenter Services Coordinator before any activities commence.
Can I decorate the venue?
As a heritage listed venue, all decorations and signage must be approved by the Presenter Services Coordinator to ensure the venue will not be damaged.
How long can I hire the venue for?
You and the Presenter Services Coordinator will agree on a commencement and finish time for your event. If the venue is not vacated by the agreed finish time, you may be required to pay extra charges.
Can I leave valuable items on site?
You are responsible for the safe keeping of all valuables and cash associated with your event and the City of Melbourne will not be held liable for any loss or damage suffered by the Hirer.
Can I sublet the venue?
You may sublet the space hired only with the prior written consent of the City of Melbourne; this will attract the commercial event rate.
The types of events for which subletting may be allowed include fairs or exhibitions where stallholders or exhibitors are charged an occupancy fee.
Can I sell alcoholic drinks?
What event details do you need?
Upon request, the Hirer will supply the Presenter Services Coordinator with a detailed statement or program, showing precisely what is to take place during the event and hire period, from the commencement time and date to finish time and date.
Hirers are also required to supply contact details of volunteers and/or personnel who will be organising the event/function – in particular, the event organisers attending and responsible for the event throughout the event period.
What if my project uses controversial content?
The Hirer must give immediate notice to Meat Market if the project is likely to be highly controversial or injure the reputation of the City of Melbourne.
Advanced notice will enable the City of Melbourne to address any media issues that may arise.
In some instances, the Hirer may be required to post a clear and visible notice at the venue.
Is there a kitchen?
Kitchen facilities are available with some rooms within Meat Market and the use of the kitchens can be discussed with the Presenter Services Coordinator.
Hirers wishing to use the kitchen for catering purposes must provide the Presenter Services Coordinator with safe food handling permits.
No barbecuing is permitted at, in or around the venue whether on portable equipment or otherwise, unless approved by the venue management team.
Can I smoke?
All city venues are smoke-free zones and smoking is strictly prohibited at all times.
Can I use candles, fire or special effects?
Naked flames including candles, smoke machines, special balloon effects and pyrotechnics are prohibited at, in or around the venue, without the prior written consent of the venue management team.
How do I cancel my booking?
Contact the Presenter Services Coordinator immediately. The following penalties apply should the Hirer cancel the event:
Four weeks or more before is 10 per cent of the quoted hire fee.
Two weeks but less than four weeks is 25 per cent of the quoted hire fee.
One week but less than two weeks is 50 per cent of the quoted hire fee.
Less than one week is 100 per cent of the quoted hire fee or total forfeiture if already paid.